About the UIT Service Desk
Effective January 1, 2025, access to the UIT Service and Support Portal will require
users to login with an MSU account and use the MSU VPN.
Individuals without an MSU account, such as parents or vendors, can continue to submit
requests and communicate with the UIT Service Desk via email only, but will not be
able to respond to customer satisfaction survey's.
For additional information on the VPN please visit: https://www.montana.edu/uit/computing/desktop/vpn/
Service Desk
As a customer-focused service organization, UIT welcomes your input into our operations.
The Service Desk office is located in the Renne Library Commons.
Departmental IT Support
While the Service Desk is available to help with your IT needs, several departments have local IT support that may be able to provide more immediate support. Departmental IT contacts may be more familiar with the needs of the areas they serve and should be the first line of contact if available. You can check here to see if your Department or College has a Departmental IT Contact.
University Information Technology
P.O. Box 173240
Bozeman, MT 59717-3240
UIT Service Desk
Tel: 406-994-1777
helpdesk@montana.edu
Location: MSU Library, Room 115G
HOURS:
Monday - Thursday, 8 a.m. - 5 p.m. [In Person & via email/phone/remote]
Monday - Thursday, 5 p.m. - 7 p.m. [Remote ONLY]
Friday, 8 a.m. - 5 p.m. [In Person & via email/phone/remote]
excluding holidays and breaks